PLEASE NOTE: IF YOU ORDER THESE BRUSHES NOW, THEY WILL BE READY AROUND THE HOLIDAYS! PLEASE MAKE SURE WHEN YOU ORDER TO ELECT TO RECEIVE UPDATES BY EMAIL SO YOU’LL GET THE PROGRESS UPDATES AHEAD OF WHEN WE BEGIN SHIPPING THEM THIS WINTER!
TENTACLE BRUSHES, An adventure in manufacturing:
Our Tentacle Brushes were announced in April as pre-orders to help us crowdfund them into existence. We’ve been sending out consistent updates about the progress, manufacturing challenges and timelines. The first estimation for time for them to be ready was June but we always said that date was potentially subject to change due to factors outside of our control since we didn’t yet have a for sure date. We promised delivery beginning in August because the manufacturer we were working with previously (and no longer are) gave us that timeline. When that didn’t happen, we hired one of our makeup artist friends; Heather Wren, (who sculpted the original brushes prototype) to begin casting and molding them by hand for anyone who didn’t want to wait any longer and also offered refunds to any one who didn’t want to wait on the new manufacturer. Anyone who has asked for a refund has received one. Anyone who ordered them before August who doesn’t want to wait for the new Australian manufacturer will receive the small batch version we are making ourselves that will be shipping in September. Thankfully, most of you have been totally supportive and are fine waiting but if you’re not, that’s totally cool also. We will accommodate you! Why are we still taking pre-orders for these brushes instead of cutting off pre-orders after the first bout of issues with manufacturing? Because this is an expensive process and the new manufacturer out of Australia requires that we place a larger initial order than we previously had planned to and we haven't even sold that minimum number yet. We haven't made anything on these brushes so far, all of the money we've received from sales has gone into production. As always, feel free to email us if you have any questions about anything at email@example.com
*as with all pre-order items, final details about the product are subject to change before initial release. The final result will be high quality and any changes that result beforehand will be imposed solely to improve the product to it's highest potential before releasing it.
*We are a tiny company without access to investors or outside funding and we use the funds from pre-orders to order supplies or cover materials to put the new products that the pre-order is for on the market. We always stand behind our products and believe sincerely in customer satisfaction. We will always refund or offer store credit exchange for our products if you're not satisfied.
*These brushes are the very first thing that we had not manufactured ourselves, we are at the mercy of outside production on these & release dates are subject to change until we have them in our hands (though we are doing everything in our power to keep them on schedule).
*THANK YOU SO MUCH FOR YOUR SUPPORT! THESE BRUSHES COULD NOT HAPPEN WITHOUT YOUR ORDERS AND LOVE!